For users 21+

l44's commitment to responsible gaming

When entertainment becomes a problem, having the courage to stop is the greatest strength. l44 believes gaming is for enjoyment — not for earning income or solving problems. On this page you will find all the ways to keep yourself safe.

For users 21+ only 24/7 support available Account protection tools Support in Bengali

What is responsible gaming and why does it matter

Sports betting or casino games can be a form of relaxation — as long as they stay within limits.

At l44, every player's safety is our priority. We believe gambling and betting are a form of entertainment — not a source of income or a way to solve problems. When someone starts spending excessive time or money, seeking professional help is the right step. Under our terms and conditions, all users must use the platform responsibly.

The core principles of responsible gaming are: staying within a set budget, not trying to recover losses, and planning your playing time in advance. l44 provides a number of practical tools to help you follow these principles, which you can activate at any time.

No one under 21 years of age may open an account or play on this platform. If a minor ever gains access to this site, it is important to notify us immediately. Our privacy policy explains how we keep user information and identity secure.

Remember: placing larger bets to recover lost money is never a solution — it makes the problem worse. If you feel you are losing control, seek help now.

Core principles of responsible gaming

  • Set a budget before you start
  • Do not try to recover losses
  • Stick to your time limits
  • Do not bet while drinking or under emotional pressure
  • Do not neglect your other responsibilities
  • Never let gaming be a reason to go into debt
Healthy habits

Tools to keep yourself safe

l44 lets you set your own gaming limits. These tools can be activated anytime via 24/7 live chat or email.

Deposit limit

Set a maximum deposit limit — daily, weekly, or monthly. Reducing the limit takes effect immediately; increasing it takes some time.

Deposit control

Session time limit

Decide in advance how long you will play in one session. When the time is up, the system will automatically send a warning and end the session.

Time management

Temporary break

Temporarily close your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in or deposit.

Account pause

Self-exclusion

If you want to exclude yourself completely for the long term, request self-exclusion. Once activated, your account will be permanently closed.

Long-term protection

Activity review

View your gaming history, deposit and withdrawal records at any time. Understanding your own patterns makes it easier to make informed decisions.

Transparency

Direct support

To activate any tool or get advice, contact us via 24/7 live chat or email. Help is available in both Bengali and English.

Direct support

Warning signs of problem gambling

If even one of the following applies to you, stop now and seek help.

Trying to recover lost money

Repeatedly returning and placing larger bets to make up for losses is one of the main signs of problem gambling.

Spending more time than planned

Sitting down for an hour and being unable to stop after hours have passed is a sign of losing control.

Hiding it from family and friends

Keeping the amount you play or the time you spend secret from your family, or lying about it, is a concerning sign.

Feeling restless when you cannot play

Feeling irritated, anxious, or in a bad mood when you cannot play means gaming may be turning into an addiction.

Betting with borrowed money

Betting without paying bills or by borrowing from others is a sign of serious financial risk.

Losing focus on work or studies

If your mind is only on gaming during work or study time, or if you leave responsibilities aside to play, it is time to be careful.

Check yourself

Ask yourself the questions below. If more than two answers are "yes", it is time to seek help.

  • Did you spend more money than you planned last week?
  • Did you keep thinking "just one more" when trying to stop?
  • Did you place a bet without telling your family?
  • When you lose, do you think you will win the money back by playing more?
  • Has gaming caused arguments with your family?
  • Have you spent time gaming while leaving other responsibilities unattended?

Golden rules for controlled gaming

  • Set a budget before each session
  • Once you have spent the set amount, stop for the day
  • Have the discipline to walk away after a win
  • Do not play while drinking or in an emotional state
  • Let your family know what you are doing
  • Take at least one week off per month
Healthy habits

l44's commitment to responsibility

We are not just a gaming platform — the wellbeing of every player matters to us. We therefore commit to keeping safety tools free and accessible at all times.

24/7
Live chat and email support
21+
Age verification is mandatory
SSL
Secure data encryption
6
Self-protection tools available

Where to get help

If handling things alone feels difficult, reach out to people around you and to professionals — that is not weakness, it is courage.

l44 support team

Speak directly with our team about any issue — help is available in both Bengali and English.

24/7 live chat
[email protected]

Family and close ones

Telling a trusted family member or friend is often the quickest and most effective form of help. Speak openly.

Personal support

Professional counselling services

See a mental health specialist or counsellor. Addiction specialists help without judgement.

Counselling and therapy

Support groups

Connect with others who have overcome the same problem. Community support plays an important role in recovery.

Community support
Important: seeking help is not a sign of weakness. The l44 support team will listen to any concern you have in confidence and point you in the right direction. You can find more information about responsible gaming on our FAQ page.

Protection of minors

No one under 21 years of age may open an account or play on this site — this is one of our strictest rules.

l44 verifies age at registration. If there is any suspicion that a minor is using an account, additional identity documents will be requested. If there are children or teenagers at home, it is recommended to use password protection and parental control software on your devices.

Never share your account login details with anyone else. If you play on a public device, remember to log out. If anyone creates an account using a false age, that account and all deposited funds will be cancelled.

For parents: you can block access to l44 or any betting site on your device. If you have concerns, email us directly — we will act quickly.

Steps for minor protection

  • Age verification is mandatory at registration
  • Additional identity documents may be requested when needed
  • Suspicious accounts are investigated
  • Accounts created with a false age are cancelled
  • Parents can report directly
21+ confirmed

Common questions about responsible gaming

If you have further questions on this topic, our support team is always ready to help.

Self-exclusion is a serious step intended for long-term protection. Once activated, you will not be able to access your account during the set period. If you wish to reactivate after the period ends, you will need to contact the support team, and the request will be considered after a defined cooling-off period.

Yes, a request to lower your deposit limit takes effect right away. However, increasing the limit requires a waiting period — this protects you from making impulsive decisions in the moment.

Account changes are generally requested by the account holder themselves. However, if you believe someone close to you is facing serious financial or mental health problems, please share the details with our support team — we will assess the situation and do our best to help.

Some common signs: going beyond the time or money you set for yourself, not wanting to stop playing, trying to win back losses by playing more, and being unable to focus on other responsibilities. If any of these apply, stop for the day and speak to our support team.

You can set a maximum playing time for each session in advance. When that time is up, a warning message will appear. If you do not stop, the system will automatically log you out. You can log back in for your next session.

Yes, gambling addiction is a recognised mental health condition and it can be overcome with the right support. Professional counselling, family support, and support groups all play an effective role in recovery. Taking the first step to seek help is the hardest part — once you do, the path forward becomes easier.

Learn more

About us

Who l44 are, how we work, and what our values are.

Terms & Conditions

Full terms for using the platform and user responsibilities.

Privacy Policy

How your information is collected, stored, and kept secure.

FAQ

Answers to common questions — covering everything from accounts to payments.